Dispute Resolution

If you have a complaint about a product or services provided by Wealth In Life, you should take the following steps:

1.Discuss the complaint with your adviser and put your complaint in writing.

2. If you are not happy with the outcome within 3 days, you have a right to contact a Wealthsure supervisor, as follows:

Mr Darren Pawski
Complaints Resolutions
Wealthsure Financial Services
Suite 1 34 Hasler Road
Osborne Park WA 60173.

3. If you are still not satisfied, you can contact an external resolution body. Financial Ombudsman Service (FOS) on 1300 78 08 08 or on their website www.fos.org.au